Today, we’re exceptionally proud to announce our recognition as a Leader in the “2024 Gartner® Magic Quadrant™ for Privileged Access Management (PAM)”1 for the sixth time in a row. CyberArk was positioned furthest in Completeness of Vision.
In the year ahead, the total number of identities in an organization – human and machine – is expected to increase by 2.4x. Managing these identities is no small feat. Not surprisingly, we’ve seen the PAM market we pioneered over 25 years ago consolidate, and many competitors disappear altogether. Now more than ever, customers want transformative solutions from a proven, trusted partner they can depend on. No other vendor has exemplified CyberArk’s level of year-over-year consistency and continued innovation. We believe this validates our deep market understanding, strong product strategy and ceaseless pursuit of new ideas.
Consistent Excellence and Innovation
We believe the CyberArk Identity Security Platform has the strongest privileged account and session management, privilege elevation and delegation management (PEDM) and secrets management in the industry. We also attribute our repeated industry recognition to our outstanding product innovation and market responsiveness, particularly our capabilities in just-in-time (JIT) access and zero standing privileges (ZSP).
Over the last few months, during the CyberArk IMPACT World Tour, I’ve circled the globe, meeting customers to better understand their business goals and needs. What stands out to me, time and time again, is our customers’ loyalty and unwavering trust in our solutions. Their rave reviews consistently highlight how our commitment to security and our ability to listen translate to measurable impact on their success.
In keeping with this proud tradition, CyberArk implemented a customer experience (CX) initiative in 2024 as part of a company-wide commitment to providing best-in-class service. With meticulously documented processes, comprehensive training for support teams and real time KPI tracking, we ensure our customers receive the best possible service at every stage of their security journey.
We’ve delivered innovation, programs and tools that deliver faster time to value and achieve rapid risk reduction. We streamlined training with updated, easy-to-follow materials, best practices and self-directed training, each supplemented by videos. And, as we deepen our PAM portfolio with SaaS capabilities, it will become even easier for customers to quickly and confidently self-serve and benefit from the latest innovation.
Customers continually praise our PAM as a service offerings, such as CyberArk Privilege Cloud, for automated upgrades that ensure simplicity and ease of use.
Looking Ahead: CyberArk’s Vision for the Future
CyberArk is actively developing and enhancing our solutions as we move forward, particularly in areas like ZSP and JIT access and machine identity security. We go beyond traditional PAM use cases to ensure that all identities can be secure with the right level of privilege controls. These efforts reflect our commitment to addressing market needs and maintaining our leadership position in the PAM space – to solve our customers’ problems today and in the future.
As we continue to innovate and adapt to the changing cybersecurity landscape, we look forward to building on this success and helping our customers confidently secure their digital transformations. We extend our heartfelt thanks to our customers, partners and employees for their trust and dedication. Together, we will continue to push the boundaries of what’s possible in identity security.
Download the Full Complimentary Report
To learn more, download the full 2024 Gartner Magic Quadrant for Privileged Access Management report.
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1 – Gartner® Magic Quadrant™ for Privileged Access Management, by Abhyuday Data, Michael Kelley, Nayara Sangiorgio, Felix Gaehtgens, Paul Mezzera, 9 September 2024
Eduarda Camacho is CyberArk’s Chief Operating Officer.
